Terms And Condetions

Terms and Conditions for IntOnlineShop.com

Welcome to IntOnlineShop.com! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before placing any order.

1. General Information

  • These terms and conditions govern your use of IntOnlineShop.com (the “Website”) and any purchases you make from us.
  • By using our services, you acknowledge that you have read, understood, and agreed to these terms.
  • We reserve the right to update these terms at any time. It is your responsibility to review these terms regularly.

2. Eligibility to Purchase

  • You must be at least 18 years of age to use this Website and place orders. By ordering from us, you confirm that you are of legal age.

3. Product Information and Availability

  • We strive to display accurate product information, including descriptions, pricing, and availability. However, we cannot guarantee that all information is error-free.
  • In cases of inaccurate pricing or availability, we reserve the right to cancel or modify the order after informing you.

4. Order Process

  • Orders are processed only after confirmation via phone or SMS.
  • Orders are subject to stock availability and confirmation of the purchase price.
  • We reserve the right to refuse or cancel any order if we cannot verify customer information or payment details.

5. Pricing and Payment

  • All prices on the Website are in Bangladeshi Taka (BDT) and are inclusive of applicable VAT or taxes unless stated otherwise.
  • Payment methods include cash on delivery (COD) and, if available, online payment options.
  • For COD, customers are required to pay in full upon delivery of the product.

6. Cash on Delivery (COD) Policy

  • COD is available for certain regions within Bangladesh. The availability of COD may vary depending on your delivery location.
  • You agree to pay the total amount in cash to the delivery agent upon receiving the order.
  • Failure to provide payment upon delivery may result in the suspension of your account and denial of future COD orders.

7. Shipping and Delivery

  • We aim to deliver orders within 1-5 working days, depending on your location.
  • Delivery charges will be applied based on the delivery location and product weight.
  • If delivery is delayed for reasons beyond our control, we will inform you of the new estimated delivery date.
  • Orders are shipped using our in-house delivery team or third-party courier services.

8. Return and Refund Policy

  • If you are not satisfied with the product, you may be eligible to return it within a specified period, subject to our Return Policy.
  • To initiate a return, contact our customer support team within 48 hours of receiving the product. Returned products must be unused, undamaged, and in their original packaging.
  • Refunds will be processed according to your payment method (e.g., bank transfer or wallet). Cash refunds are not available.
  • We reserve the right to reject returns if the product is damaged due to customer negligence.

9. Warranty and Product Claims

  • Products sold on our Website may come with a manufacturer’s warranty, which will be explicitly stated if available.
  • Any claims related to product defects or malfunctions must be communicated within the warranty period as outlined in the product description.

10. Privacy Policy

  • We value your privacy and are committed to protecting your personal information. Our Privacy Policy details how we collect, store, and use your data.
  • By using our services, you consent to our data handling practices as outlined in our Privacy Policy.

11. User Conduct

  • You agree to use our Website lawfully and responsibly.
  • Any form of abuse, unauthorized access, or interference with our Website operations may result in account suspension or legal action.

12. Limitation of Liability

  • IntOnlineShop.com shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Website, delay in delivery, or product defect.
  • Our liability shall not exceed the total amount of the order placed.

13. Dispute Resolution and Governing Law

  • These terms and conditions are governed by the laws of Bangladesh.
  • Any disputes arising from these terms will be settled through negotiation or, if necessary, in the courts of Bangladesh.

14. Contact Information

  • If you have any questions or concerns about these terms, please contact our customer service team at support@intonlineshop.com or via our helpline at +880-XXXX-XXXXXX.

Thank you for choosing IntOnlineShop.com. We appreciate your trust and are committed to providing a safe and satisfying shopping experience.

Shopping Cart